Frequently Asked Questions
How do I join the waitlist?
Our waitlist is now run through the Qikkids website. By clicking the "Waitlist application" button found on the navigation panel of our website, you will be taken to a page which requires you to register for a My Family Lounge account. Through this account you can adjust and update your waitlist application as required. Alternatively, you can contact the centre by email (admin@rainbowccc.com.au) or phone (9971-7100) and request a PDF of our paper waitlist form.
Is there a fee to join the waitlist?
No, there is no fee required to join the waitlist.
Can I visit the centre before I join the wait-list?
Of course, we encourage you to visit our friendly team here at Rainbow before placing your name down on the waitlist. Please call us on 9971-7100 to discuss the perfect time to visit.
How early should I waitlist my child?
It is best to place your name on the waitlist as early as possible. Your child does not need to be a certain age to be placed on the waitlist.
Is there a minimum number of days required for enrolment?
We suggest the minimum enrolment to be 2 days a week, as we feel any less than this can be unsettling for your child and find children settle in to the centre easier when attending more than one day a week. These days do not have to be consecutive or set days, you may choose the days that suit you as long as they are available.
How much are the daily fees at Rainbow?
Rainbow fees are $97 per day before the Child Care Subsidy. This fee is standard across Rainbow Child Care Centre for 3-6 year olds. This fee is correct as of August 2019, however is subject to change so please check with staff at the centre for any changes.
Can I get the Child Care Subsidy at Rainbow?
Yes, Rainbow is an Approved Child Care Provider, so provided you are entitled to the Child Care Subsidy, this reduction will be deducted off your fees. You must provide Rainbow with your Family CRN, the name and date of birth of the CRN holder, and your Child’s CRN and date of birth upon enrolment for this fee to be deducted.
Please see https://www.education.gov.au/child-care-subsidy-1 for more details on the CCS
Are their any other costs involved?
When offered a placement at Rainbow we require a $400 bond payment which we be refunded at the end of your child's Rainbow adventure. We also require a $150 admin payment which also includes a "Rainbow pack" filled with drink bottle, hat, sunscreen and other Rainbow goodies.
How do I pay fees, as well as the bond and admin payments required at Rainbow?
Rainbow Child Care Centre has eftpos facilities on site for easy payments over the phone or in person. You may also pay fees, bond and admin via direct deposit with the bank details provided to you on either the Letter of Offer or your monthly fee statement.
