Frequently Asked Questions

 

How do I join the waitlist?

Our waitlist is now run through the Qikkids website. By clicking the "waitlist application" link on our website, you will be taken to a page which requires you to register for a My Family Lounge account. Through this account you can adjust and update your waitlist application as required. This is also the account in which you will be offered and accept placement at our centre. 


Is there a fee to join the waitlist?

No, there is no-fee required. 


Can I visit the centre before I join the wait-list? 

Of course, we encourage you to visit our friendly team here at Rainbow before placing your name down on the waitlist. Please call us on 9971-7100 to discuss the perfect time to visit.


How early should I waitlist my child?

It is best to place your name on the wait-list as early as possible. Your child does not need to be a certain age to be placed on the wait-list. 


Is there a minimum number of days required for enrolment?

The minimum enrolment is 2 days. We feel any less than this can be unsettling for your child.  


How much are the daily fees at Rainbow?

Rainbow fees are $95 per day before the Child Care Subsidy. This fee is standard across the centre for 3-6 year olds. 


Are their any other costs involved?

When offered a placement at Rainbow we require a $400 bond payment which we be refunded at the end of your child's Rainbow adventure. We also require a $140 admin payment which also includes a "Rainbow pack" filled with drink bottle, hat, sunscreen and other Rainbow goodies. 


How do I pay fees, as well as the bond and admin payments required at Rainbow?

Rainbow Child Care Centre has a direct debit system in place for fee payment. To set up a direct debit payment please fill out a return a direct debit request form (PDF attached below) as soon as practicable after enrolment has been offered. This form enables flexibility of payment, with the option for fees to be charged weekly, fortnightly, 4-weekly, or monthly upon your request.
Bond and Admin payments can be made through this direct debit form as well, however alternatively you are able to pay these via credit card over the phone or by visiting the centre. 


Where can I source this Direct Debit Request Form?

You can visit the centre to fillout out the Direct Debit application or use the link below to download a PDF version and email. ti admin@rainbowccc.com.au.